Junjharji Investment Pvt Ltd
Retail stock broking on the National Stock Exchange of India (Cash and F&O segments) — with transparent documentation, timely settlements and a clear grievance redressal process for every client.
A SEBI registered stock broker, member of NSE
Junjharji Investment Pvt Ltd (JIPL) is a stock broker registered with the Securities and Exchange Board of India (SEBI Registration No. INZ000291231) and a trading member of the National Stock Exchange of India Ltd (NSE) in the Cash and Futures & Options (F&O) segments. The company was incorporated in 1993 (CIN U65990MH1993PTC074972), with its registered office in Mumbai and corporate office in Kolkata.
We execute trades on behalf of our clients and provide the related services — contract notes, margin intimations, statements of accounts, and settlement of client funds and securities — within the timelines prescribed by SEBI and the Exchange.
Our focus is on clear documentation, transparent charges, protection of client assets and prompt redressal of investor grievances.
| Stock Broker Name | Junjharji Investment Pvt Ltd |
|---|---|
| SEBI Registration Number | INZ000291231 |
| Exchange | National Stock Exchange of India Ltd (NSE) – Cash / F&O Segment |
| CIN | U65990MH1993PTC074972 |
| Registered Address | 308, Regent Chambers, Nariman Point, Mumbai – 400021 |
| Corporate Address | 55, Ezra Street, 3rd Floor, Yamuna Bhawan, Kolkata – 700001 |
| Branch Address | 19/2, George Road, Naihati, Pin Code – 743165, West Bengal |
| Contact Number | +91 98369 79993 |
| Email ID | junjharjiinvestment@gmail.com |
Investor Charter
Issued in line with SEBI Circular No. SEBI/HO/MIRSD/DOP/P/CIR/2021/676 dated December 02, 2021. The full charter, including Do's & Don'ts and the grievance redressal mechanism, is available for download.
Vision
To follow highest standards of ethics and compliances while facilitating the trading by clients in securities in a fair and transparent manner, so as to contribute in creation of wealth for investors.
Mission
- To provide high quality and dependable service through innovation, capacity enhancement and use of technology.
- To establish and maintain a relationship of trust and ethics with the investors.
- To observe highest standard of compliances and transparency.
- To always keep 'protection of investors' interest' as goal while providing service.
Services provided to Investors
- Execution of trades on behalf of investors
- Issuance of Contract Notes
- Issuance of intimations regarding margin due payments
- Facilitate execution of early pay-in obligation instructions
- Settlement of client's funds
- Intimation of securities held in Client Unpaid Securities Account (CUSA)
- Issuance of retention statement of funds
- Risk management systems to mitigate operational and market risk
- Facilitate client profile changes in the system as instructed by the client
- Information sharing with the client w.r.t. Exchange circulars
- Redressal of investor's grievances
Rights of Investors
- Ask for and receive information about the work history and background of the person handling your account, and about the firm itself.
- Receive complete information about the risks, obligations and costs of any investment before investing.
- Receive recommendations consistent with your financial needs and investment objectives.
- Receive a copy of all completed account forms and agreements.
- Receive account statements that are accurate and understandable.
- Understand the terms and conditions of transactions you undertake.
- Access your funds in a timely manner and receive information about any restrictions or limitations on access.
- Receive complete information about maintenance or service charges, transaction or redemption fees, and penalties.
- Discuss your grievances with the compliance officer of the firm and receive prompt attention and fair consideration of your concerns.
Various activities of Stock Brokers with timelines
| S.No. | Activities | Expected Timelines |
|---|---|---|
| 1 | KYC entered into KRA System and CKYCR | 10 days of account opening |
| 2 | Client On-boarding | Immediate, but not later than one week |
| 3 | Order execution | Immediate on receipt of order, but not later than the same day |
| 4 | Allocation of Unique Client Code | Before trading |
| 5 | Copy of duly completed Client Registration Documents to clients | 7 days from the date of upload of Unique Client Code to the Exchange by the trading member |
| 6 | Issuance of contract notes | 24 hours of execution of trades |
| 7 | Collection of upfront margin from client | Before initiation of trade |
| 8 | Issuance of intimations regarding other margin due payments | At the end of the T day |
| 9 | Settlement of client funds | 30 days / 90 days for running account settlement (RAS) as per the preference of client. If consent not given for RAS – within 24 hours of pay-out |
| 10 | 'Statement of Accounts' for Funds, Securities and Commodities | Weekly basis (within four trading days of following week) |
| 11 | Issuance of retention statement of funds/commodities | 5 days from the date of settlement |
| 12 | Issuance of Annual Global Statement | 30 days from the end of the financial year |
| 13 | Investor grievances redressal | 30 days from the receipt of the complaint (complaints received through SEBI SCORES: within 21 calendar days) |
Account creation process
Opening a trading account with us is a simple, fully documented process. Every client receives a copy of the KYC, account opening documents and Unique Client Code (UCC).
Choose a Stock Broker (SB)
Select a SEBI registered stock broker to open a trading account for your investments. Verify registration on the SEBI / Exchange website.
Submit Account Opening Form
Fill out and submit the trading account opening form along with the required documents.
Fulfil KYC Norms
Complete KYC verification — PAN, proof of identity, proof of address, bank details and photograph.
Verification Process
Complete In-Person Verification (IPV), including over a video call, to confirm account authenticity.
Sign the Agreement
Digitally sign the client registration documents. Read the Rights & Obligations, RDD and Do's & Don'ts carefully.
Receive Your UCC
Receive your Unique Client Code and a copy of the duly completed documents within the prescribed timelines.
Information about KYC procedure
- Fill out the account opening details / form online on the website.
- Submit scanned images of the mandatory documents — Proof of Identity (POI) and Proof of Address (POA).
- Complete the In-Person Verification (IPV) process over a video call.
- Digitally sign the documents.
KYC is a one-time exercise while dealing in securities markets — once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.
Check your KYC status
Verify your PAN / KYC status with the KYC Registration Agency (KRA) before or after opening your account.
To open an account, call +91 98369 79993 or write to junjharjiinvestment@gmail.com.
Designated client bank account (USCNBA)
Investors are requested to note that stock broker Junjharji Investment Pvt Ltd is permitted to receive money from investors only through designated bank accounts named as Up-streaming Client Nodal Bank Account (USCNBA). These accounts are disclosed to the Stock Exchange and are also displayed by the Exchange on its website under "Member Directory".
Please use only the account below for dealings in your trading account with us. Do not deposit cash, and never transfer money to the personal account of any employee or any other person.
| Exchange | NSE – Cash & F&O |
|---|---|
| A/c Holder Name | JUNJHARJI INVESTMENT PVT LTD |
| Bank Name | IndusInd Bank |
| Account No. | 200001688614 |
| IFSC | INDB0000015 |
Procedure for filing a complaint
We aim to resolve every complaint promptly and fairly. If you have a grievance, please follow the steps below.
Connect with Customer Care
Email junjharjiinvestment@gmail.com or call +91 98369 79993.
Describe the Issue
Send us an email describing the issue with your name, UCC / client code and supporting details.
Receive a Ticket Number
You will receive a unique ticket number to track your complaint. Escalate using the matrix below if needed.
Escalation Matrix
| Details of | Contact Person | Address | Contact No. | Email ID |
|---|---|---|---|---|
| Customer Care | Narayan Churiwal | 308, Regent Chambers, Nariman Point, Mumbai – 400021 | 9836979993 | junjharjiinvestment@gmail.com |
| Head of Customer Care | Saurab Halder | 308, Regent Chambers, Nariman Point, Mumbai – 400021 | 9007764491 | junjharjiinvestment@gmail.com |
| Compliance Officer | Aditya Karwa | 308, Regent Chambers, Nariman Point, Mumbai – 400021 | 9831311222 | aditya@jiplindia.net |
| CEO | Aditya Karwa | 308, Regent Chambers, Nariman Point, Mumbai – 400021 | 9831311222 | aditya@jiplindia.net |
In absence of response / complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.sebi.gov.in or with the Exchange at https://investorhelpline.nseindia.com/NICEPLUS/. Please quote your Service Ticket / Complaint Ref. No. while raising your complaint at SEBI SCORES / Exchange portal.
NSE Investor Grievance
Lodge a complaint against the trading member with the National Stock Exchange through its online investor complaint portal (NICEPLUS).
NSE Complaint PortalSEBI SCORES
Filing complaints on SCORES – easy & quick. Register on the SCORES portal / app. Mandatory details: Name, PAN, Address, Mobile Number, Email ID. Benefits: effective communication, speedy redressal of grievances. SEBI toll-free helpline: 1800 266 7575 / 1800 22 7575.
Go to SEBI SCORESSMART ODR Portal
After exhausting the above options for resolution of the grievance, if you are still not satisfied with the outcome, you can initiate dispute resolution through the Online Dispute Resolution (ODR) Portal.
Go to SMART ODRInvestor complaints data
Data on complaints received against the stock broker and redressal thereof, disclosed by the 7th of the succeeding month as per the format prescribed by SEBI vide Circular No. SEBI/HO/MIRSD/DOP/P/CIR/2021/676 dated December 02, 2021.
Data for the month ending –
| Sr. No. | Received from | Carried forward from previous month | Received during the month | Total pending# | Resolved* | Pending at the end of the month** | Average resolution time^ (in days) | |
|---|---|---|---|---|---|---|---|---|
| Total | Pending for more than 3 months | |||||||
^ Average resolution time is the sum total of time taken to resolve each complaint, in days, in the current month divided by total number of complaints resolved in the current month.
# Total pending = carried forward from previous month + received during the month. *Inclusive of complaints of previous months resolved in the current month. **Inclusive of complaints pending as on the last day of the month.
Trend of monthly disposal of complaints
| Sr. No. | Month | Carried forward from previous month | Received | Resolved* | Pending** |
|---|
Trend of annual disposal of complaints
| Sr. No. | Year | Carried forward from previous year | Received during the year | Resolved during the year | Pending at the end of the year |
|---|
Last updated:
Voluntary freezing / blocking of your trading account
As per SEBI Circular No. SEBI/HO/MIRSD/POD-1/P/CIR/2024/4 dated January 12, 2024 and NSE Circular NSE/INSP/61529 dated April 08, 2024, you can request us to freeze / block online access to your trading account if you observe any suspicious activity.
By Email
Send your request from your registered email ID, mentioning your UCC, to:
For un-freezing / un-blocking, send a request in the same manner.
By SMS
From your registered mobile number, send an SMS to 9007764491:
To block: BLOCK<UCC> (e.g. BLOCKA101)
To unblock: UNBLOCK<UCC> (e.g. UNBLOCKAB1234)
What happens next
- Request is verified against your registered email / mobile.
- Online access is frozen and all pending orders are cancelled.
- Acknowledgement is sent to your registered email / mobile.
- Details of open positions (if any) are sent within one hour.
| Scenario | Timeline for acknowledgement and freezing / blocking of online access |
|---|---|
| Request received during trading hours and within 15 minutes before the start of trading | Within 15 minutes of receiving the request |
| Request received after trading hours and within 15 minutes before the closure of trading | Before the start of the next trading session |
Freezing / blocking applies only to online access of the trading account and does not mark the UCC as inactive. Online access is re-enabled after due diligence and validation of the client's request. Read the Policy on Freezing.
Key Managerial Personnel (KMPs)
| Sr. No. | Name of the Individual | Designation | Contact Number | Email ID |
|---|---|---|---|---|
| 1 | Kamal Karwa | Whole-Time Director (WTD) | 8240591674 | kkarwa@gmail.com |
| 2 | Aditya Karwa | Director (also Compliance Officer & CEO) | 9831311222 | aditya@jiplindia.net |
Policies & investor documents
All mandatory disclosures, policies and client registration documents. Click any document to download.
Investor documents
Policies & procedures
Rights & Obligations, Risk Disclosure Document (RDD) and Do's & Don'ts – regional languages
Select a language to view its documents.
Attention investors
Margin & pledge
- Stock brokers can accept securities as margins from clients only by way of pledge in the depository system w.e.f. September 01, 2020.
- Update your email ID and mobile number with your stock broker / depository participant and receive OTP directly from the depository on your email ID and / or mobile number to create pledge.
- Pay minimum 20% upfront margin of the transaction value to trade in the cash market segment.
- Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard.
- Check your securities / MF / bonds in the Consolidated Account Statement issued by NSDL / CDSL every month.
Prevent unauthorised transactions
Update your mobile number / email ID with your stock broker. Receive information of your transactions directly from the Exchange on your mobile / email at the end of the day.
IPO – no cheques needed
No need to issue cheques by investors while subscribing to an IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in the investor's account.
KYC is a one-time exercise
Once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.
Beware of fixed / guaranteed return schemes
Brokers or their authorised persons or any of their associates are not authorised to offer fixed / guaranteed / regular returns / capital protection on your investment, or to enter into any loan agreement with you to pay interest on the funds offered by you. In case of default of a member, claims for funds or securities given to the broker under any arrangement / agreement of indicative return will not be accepted by the relevant Committee of the Exchange as per the approved norms.
Protect your account
- Never share your trading password, OTP or PIN with anyone, including our employees.
- Transfer funds only to our designated client bank account shown above.
- Do not ignore SMS / emails from the Exchange and depositories about your transactions — raise a concern immediately if there is a discrepancy.
- Do not deal with unregistered entities. Verify registration on the SEBI / Exchange website.
Risk disclosures on derivatives
- 9 out of 10 individual traders in equity Futures and Options (F&O) segment incurred net losses.
- On an average, loss makers registered net trading loss close to ₹50,000.
- Over and above the net trading losses incurred, loss makers expended an additional 28% of net trading losses as transaction costs.
- Those making net trading profits incurred between 15% to 50% of such profits as transaction cost.
Source: SEBI study dated January 25, 2023 on "Analysis of Profit and Loss of Individual Traders dealing in equity Futures and Options (F&O) Segment", wherein aggregate level findings are based on annual Profit / Loss incurred by individual traders in equity F&O during FY 2021-22.
Be an informed investor
Under the rapidly evolving dynamics of financial markets, it is crucial for investors to remain updated and well-informed about various aspects of investing in the securities market. Educative material in the form of text and videos is available on the BSE Investor Protection Fund website and the SEBI Investor website. We believe that an educated investor is a protected investor.
Important links
Get in touch
Ask us anything, or drop us a line. For grievances or disputes, please email junjharjiinvestment@gmail.com.